Frequently asked questions
Products
On the sub-page of each product there is a table with sizes All dimensions are measured on products lying flat We encourage you to take the appropriate product from your own closet and compare it with the dimensions in the table.
On the sub-page of each product you will find prices for basic number ranges The full price list can be found here: powercanvascom/price-list.
To order samples for fitting, please contact us through the contact form here: https://powercanvascom/contact.
Yes, we make prints using the sublimation technique, which makes dye the fibers of the fabric As a result, the print will not wash or fade.
All additional prints are free of charge.
We cooperate with the best sports knitwear manufacturers in Poland All fabrics are manufactured in Poland and have the appropriate quality certificates.
Design
Yes, the design is fully free You can find more details here: powercanvascom/design.
To begin design we need from you: a brief description of what the design might look like, submission of all necessary files (crest, sponsor logos, etc) in the highest possible quality, and an indication of exactly what products you want to order.
Each product can be printed all over with any number of colors There are no restrictions Learn more about the design here: powercanvascom/design.
We pay very close attention to machine calibration to get the best possible colors However, keep in mind that they may be slightly different from what you see on your monitor.
Ordering and production
Up to 15 working days.
In addition to the approved design, we need a table with sizes, numbers and personalization, invoice/billing details and a shipping address.
The basic form of payment is bank transfer based on a pro-forma invoice or bill It is also possible to pay by card, blik, Apple Pay, Google Pay and PayPal based on a specially generated payment link.
Because we produce fully personalized garments we care about full transparency and do not expect you to pay for products without contacting us That is why we offer a free design and only after its approval do we enter your order into the production queue Then we also expect your order to be paid.
For the first order for most products is 5 pieces, while for accessories (neck warmers, hats, headbands, sleeves) is 10 pieces / pairs Reorder of all products is possible from 1 piece.
To reorder products, just write us an email, preferably in the continuation of correspondence, and indicate the products you want to order.
We ship worldwide.
One box holds up to 50 pieces In Poland, the shipping cost of a box is 20 PLN / 5 EUR In the European Union, the cost of shipping a box varies from 20 to 30 EUR Costs outside the European Union are given individually on the basis of current valuation Please ask the customer service when placing an order.
Returns and Complaints
Unfortunately, due to the fact that all products are made with individual custom design, they are not returnable We encourage you to read the size chart well to avoid confusion.
If the products are made inconsistently with the order (eg some logo is missing, there is incorrect personalization) or contain a manufacturing defect (sizes clearly deviate from the table, the seam does not hold properly) then please contact us We always put the customer's satisfaction first and offer to repair or replace incorrectly made products.
If you don't find the answer to your questions then visit our contact information page and let us know and we will surely find a good solution.