Terms & Conditions

These rules (“Rules”) define principles and conditions of sale of goods at an online shop operating at the following address: www.powercanvas.com (“Online Shop”).

I. PRELIMINARY PROVISIONS

1. The owner of the Online Shop is: “Power Canvas spółka z ograniczoną odpowiedzialnością” with its registered office in Kraków (code: 30-701), ul. Zabłocie 39, recorded in the register of entrepreneurs held by the District Court for Kraków-Śródmieście in Kraków, XI Division of Economy of the National Court Register, with tax identification number NIP: 6751524327, National Business Registry number REGON: 362516750, e-mail: hello@powercanvas.com (“Administrator”).
2. In order to use the Online Shop, including browsing of Goods available in the assortment offered by the Online Shop and placing orders, it is necessary to have an appliance (e.g. a computer) with Internet access and web browser: Safari, Chrome, Internet Explorer, Firefox or Opera. For the purpose of registration and order placement, a Client must be in possession of an active e-mail account.
3. Online Shop Clients may be natural persons of age, with at least limited capacity to perform legal transactions, as well as legal persons or organizational units without legal personality, with legal capacity and capacity to perform legal transactions.

II. DEFINITIONS

1. Working days – all weekdays from Monday to Friday, except for statutory holidays and Saturdays;
2. Client – any person using the Online Shop in any way;
3. Basket – element of the Online Shop, where the Client gives the exact order details, such as: Client’s data, ordered Goods, delivery address, invoice data, delivery method, payment form and other data that need to be made available in connection with order execution;
4. Newsletter – commercial information concerning the brand Power Canvas, and in particular, concerning Goods, new products, promotions, etc.;
5. Online Shop – IT platform managed by the Administrator, allowing for placement of orders for Goods, operating at the address: www.powercanvas.com;
6. PayPal System – online payment system, managed by the company PayPal (Europe) S.à r.l. & Cie, S.C.A with its registered office at L-1150 in Luxemburg;
7. PayU System – online payment system, managed by the company PayU S.A., with its registered office in Poznań (post code: 60-166), ul. Grunwaldzka 186, recorded in the register of entrepreneurs held by the District Court for Poznań – Nowe Miasto and Wilda in Poznań, VIII Division of Economy of the National Court Register, with KRS number: 0000274399, with tax identification number NIP: 779-23-08-495, National Business Registry number REGON 300523444;
8. Goods – products that may be ordered at the Online Shop.

III. ORDER PLACEMENT RULES

1. Prior to order placement at the Online Shop, the Client should get familiar with these Rules.
2. Information on Goods available in the assortment of the Online Shop shall not be an offer as defined by the Civil Code. Information on Goods given on the page of the Online Shop forms an invitation to offer by the Clients.
3. When placing an order at the Online Shop, the Client submits an offer of sale (purchase) of the selected item of Goods. Conclusion of a sales contract requires placement of an order by the Client, and subsequently, confirmation of order acceptance for execution by the Online Shop for the Client, after the Online Shop has verified availability of Goods in a warehouse or a possibility to execute the order according to the specification of the Client, pursuant to personalization of Goods by the Client.
4. Orders can be placed at the Online Shop 7 days a week and 24 hours a day, and their execution takes place on Working Days.
5. The Client may place an order at the Online Shop by way of selecting of Goods and adding them to Basket. The Client may place an order at the Online Shop for Goods available in the assortment of the Online Shop presented on the page of the Online Shop, or for Goods produced according to the Client’s specification, effected pursuant to personalization of Goods by the Client.
6. The Client places an order by way of adding Goods to Basket and by way of entering data required to execute an order in conformity with the procedure placed on the web page of the Online Shop, and subsequently by way of confirming placement of Order for Goods by selecting the key “Buy and pay”.
7. Prices of Goods available at the Online Shop at the moment of order placement by the Client shall be binding for the Client and the Administrator. Prices of Goods available at the Online Shop are given in EUR and include VAT (gross prices).
8. The Client who places an order at the Online Shop, indicating the address of delivery in the territory of the Republic of Poland can use the following forms of payment:
   • a) electronic payment – before receipt of ordered Goods, by means of PayU system
   • b) credit card payment: Visa, Visa Electron,  MasterCard, MasterCard Electronic, Maestro – before receipt of ordered Goods.
9. The Client who places an order at the Online Shop, indicating the address of delivery out of the territory of the Republic of Poland can use the following forms of payment:
   • a) electronic payment – before receipt of ordered Goods, by means of PayPal System;
   • b) credit card payment: Visa, Visa Electron,  MasterCard, MasterCard Electronic, Maestro - before receipt of ordered Goods.

IV. EXECUTION OF ORDERS

1. The Administrator confirms to the Client that the order is accepted for execution to an e-mail given by the Client during order placement, within three days from the date of order placement.
2. In case when execution of an order placed by the Client is not possible due to the fact that a given item of Goods is unavailable at the warehouse or it is impossible to execute the order according to the Client’s specification, made in conformity with personalization of Goods by the Client, the Administrator shall inform the Client of this fact within three days from the date of order placement, by way of sending a message to an e-mail indicated by the Client. In case of unavailability of a part of Goods covered by an order or when it is impossible to execute an order pursuant to the Client’s specification in reference to a part of Goods, the Client shall take a decision, whether an order should be executed in part, or cancelled in whole.
3. The Client may change or cancel the order to the following e-mail: help@powercanvas.com, until the moment when the Administrator sends ordered Goods, subject to the provision in the next sentence. When the Client orders Goods to be manufactured pursuant to the Client’s specification, according to personalization of Goods by the Client, the Client may change or cancel such an order until the moment when the Administrator commences order execution.
4. In case of order cancellation in the situation indicated in subparagraph 2 or 3 above, the Administrator shall reimburse to the Client the amount paid (or its part in case of partial order execution) within three working days from the date of order cancellation.
5. The Administrator is authorized to refuse execution of an order placed by the Client, or its part, in the case when there is no doubt that execution of an order placed by the Client for Goods manufactured pursuant to the Client’s specification, according to personalization of Goods by the Client, would infringe any third party rights, including the right to image, proprietary or personal copyright, right to trademarks or other industrial property rights. The Administrator shall inform the Client on refusal to execute an order or its part without delay, however not later than within three working days from the date of order placement by the Client, by way of sending a message to an e-mail indicated by the Client. In case of refusal to execute a part of an order, in the situation referred to in the preceding sentence, the Client shall take a decision, whether the order should be executed in part, or cancelled in whole. The Administrator shall reimburse to the Client the amount paid (or its part in case of partial order execution) within three working days from the date of informing the Client on refusal to execute an order in whole or in part.
6. The Administrator shall reimburse payment by means of the same payment method as used by the Client, unless the Client clearly agrees to a different method of reimbursement, not entailing any costs for the Client.
7. Goods ordered at the Online Shop shall be delivered to the address of delivery in the territory of the Republic of Poland indicated by the Client during order placement, within seven working days from the moment of sending to the Client the confirmation that the order is accepted for execution. In case of delivery to the address out of the territory of the Republic of Poland, the Goods shall be delivered within fourteen working days from the date of sending confirmation to the Client that the order is accepted for execution.
8. Prior effecting of payment for ordered Goods is the condition of order acceptance for execution. Should the Client select electronic payment or credit card payment as payment form, the Administrator shall accept the order for execution after crediting the Administrator’s bank account with payment. Delivery to the Client is effected in the case of indicating by the Client of the address of delivery in the territory of the Republic of Poland, as the Client may select, by means of:
   • a) courier company (UPS Polska sp. z o.o. or other courier company),
   • b) Poczta Polska or other operator,
   • c) InPost parcel pick-up station.
9. Delivery to the Client is effected in the case of indicating by the Client of the address of delivery out of the territory of the Republic of Poland, as the Client may select, by means of:
   • a) courier company (UPS Polska sp. z o.o. or other courier company),
   • b) Poczta Polska or other operator,
10. Delivery to the Client shall be executed within one working day.
11. An attempt to deliver to the Client by the courier company (UPS Polska sp. z o.o.) shall be in conformity with the terms and conditions of rendering services by UPS Polska sp. z o.o. indicated in service rendering rules by UPS Polska sp. z o.o. In case of lack of effective delivery to the Client, Goods shall be returned to the Online Shop, and the Client shall be informed of this fact by e-mail to an e-mail address indicated in the course of order placement.
12. An attempt to deliver to the Client by Poczta Polska or other operator or with the application of InPost parcel pick-up station shall be in conformity with the terms and conditions of rendering services by the company: Poczta Polska S.A. or other operator, or InPost Paczkomaty Sp. z o.o. In case of lack of effective delivery to the Client, Goods shall be returned to the Online Shop, and the Client shall be informed of this fact by e-mail to an e-mail address indicated in the course of order placement.
13. The Administrator shall deliver Goods to the Client along with a sales document in the form of cash register receipt or VAT invoice. Cash register receipt or VAT invoice delivered to the Client along with the Goods shall be the confirmation of contract conclusion.
14. Payments due for delivery of ordered Goods shall be borne by the Client. The amount of payments due for delivery of ordered Goods depends on the method of delivery of Goods to the Client and it is displayed in the Basket, before the Client confirms order placement. Current payments due for delivery of Goods are indicated in the tab “Dispatch” on the web page of the Online Shop.

V. WITHDRAWAL FROM THE CONTRACT

1. The Client being a consumer is authorized to withdraw from the contract, without giving any reason whatsoever, within 14 days from the date of taking possession of an object by the Client or by a third party indicated by the Client other than a carrier, by way of submitting a declaration on withdrawal from the contract to the Administrator, pursuant to Art. 27 of the Consumer Rights Act dated 30 May 2014. To observe this time-limit it is sufficient to send a declaration before its expiration. The Client may submit a declaration using a sample contract withdrawal form, attached as the Appendix No. 1 to these Rules.
2. In case of withdrawal from a contract under the procedure indicated in the above subparagraph 1, the Client should return the Goods to the Online Shop to the following address: Power Canvas sp. z o. o., ul. Zabłocie 39, 30-701 Kraków, within 14 days from the date of withdrawal at the latest. To observe this time-limit, it is sufficient to send the Goods back before its expiration. The Client shall bear the direct costs of returning Goods to the Online Shop.
3. The Client shall not have the right to withdraw from the contract if the subject of service is a non-prefabricated object, manufactured pursuant the consumer’s specification or aimed for fulfilling of such consumer’s individualized needs, which should be understood as the Goods manufactured pursuant to the Client’s specification, according to the personalization of Goods by the Client.
4. The Client shall be liable for decrease in the value of Goods as a result of using them in a way exceeding the scope necessary to determine the character, features and operation of such Goods.
5. In case of withdrawal from the contract under the procedure indicated in subparagraph 1 above, the Administrator shall be obliged, without delay, however not later than within 14 days from the date of receipt of the Client’s declaration on withdrawal from the contract, the reimburse to the Client, all payments effected by the Client, including the costs of delivery of an object. In case when the Client selected the method of delivery other than the regular, cheapest option offered by the Administrator, the Administrator shall not be obliged to reimburse to a consumer any additional costs incurred.
6. The Administrator shall reimburse payment by means of the same payment method as used by the Client, unless the Client clearly agrees to a different method of reimbursement, not entailing any costs for the Client.
7. The Administrator may suspend reimbursement of payments received from the Client until the moment of receipt of the sent-back objects or delivery by the Client of evidence of sending them back, whichever occurs first.

VI. COMPLAINTS

1. The Administrator in obliged to deliver Goods free from defects to the Client.
2. The Administrator shall be liable to the Client, if the object sold has any physical or legal defect, according to the rules specified in the provisions of the Act dated 23 April 1964 – Civil Code.
3. Complaints resulting from non-conformity of Goods with the contract may be lodged e.g. in person, by e-mail to the address: help@powercanvas.com or in writing to the Administrator’s address: Power Canvas sp. z o.o., ul. Zabłocie 39, 30-701 Kraków.
4. The Administrator shall consider and take position to the complaint lodged by the Client without delay, however not later than within 14 days from the date of lodging of such a complaint.
5. The Client being a consumer is entitled to use out-of-court methods of considering complaints and pursuing claims. In particular, the Client may file an application for commencement of mediation proceedings to the Provincial Inspector of Trade Inspection or the Client may address the Permanent Arbitration Consumer Court operating by the Provincial Inspector of Trade Inspection with an application to settle a dispute. It is required that both parties consent to the out-of-court method of consideration of complaints and pursuing claims.
6. The Client being a consumer may use assistance in settlement of a dispute with a seller and obtain free legal counsel or legal information from the district (municipal) consumer advocate or a social organization whose statutory tasks include consumer protection, among others the Association of Polish Consumers, Consumer Federation.

VII. PERSONAL DATA

1. The Administrator is an administrator of personal data file submitted by the Online Shop Clients in connection with order execution.
2. Personal data provided by the Client are used by the Administrator solely for the purpose of execution of orders, in a way ensuring their safety, pursuant to the laws in force, and in particular with the provisions of the Personal Data Protection Act and pursuant to the Privacy Policy, attached as the Appendix No. 2 to these Rules. Personal data of the Client shall be protected from unauthorized access.
3. The Client is entitled to view the contents of his/her personal data and to correct and modify them, as well as to demand their deletion.
4. The Client may also give consent to processing of his/her personal data in the scope broader than indicated above.

VIII. NEWSLETTER

1. The Client may express consent to receive electronic commercial and marketing information from the Administrator, in the form of a Newsletter, to an e-mail address indicated by the Client.
2. The Client may unsubscribe from Newsletter at any time.

XI. CONTACT DATA

1. The Administrator shall contact Clients with the mediation of e-mail address given by the Client or to his/her phone number, or in writing.
2. The Client may contact the Administrator in the following ways:
   • a) by e-mail: hello@powercanvas.com
   • b) through the Online Shop, using the contact form in the tab “contact”;
   • c) by post to the address: Power Canvas sp. z o.o., ul. Zabłocie 39, 30-701 Kraków;
   • d) by info-line, phone number: 794 996 786 , on working days from 9 a.m. to 5 p.m.

XII . FINAL PROVISIONS

1. The Administrator has copyright or adequate license to pictures and contents placed on the page of the Online Shop. Their copying and distribution without the Administrator’s consent is forbidden.
2. In case of manufacturing of Goods by the Administrator pursuant to the Client’s specification, according to the personalization of Goods by the Client, the Client shall be responsible for ensuring that the design it delivers does not infringe any third party rights.
3. Names of Goods placed on the page of the Online Shop may be protected by virtue of the provisions of the Act of 30 June 2000 Industrial Property Rights.
4. In the scope not covered by the Rules, generally governing laws of Poland shall be applicable, among others of the Act of 23 April 1964 – Civil Code, the Consumer Rights Act dated 30 May 2014 and the Personal Data Protection Act dated 29 August 1997, with the reservation that this provision shall not deprive the Client who is a consumer and who does not have permanent resistance in the territory of Poland, of protection available to such a client pursuant to regulations that cannot be excluded by way of a contract, by operation of the laws that would have been correct in case of lack of any choice, pursuant to the laws in force in the country, where the consumer usually resides.
5. Any possible disputes between the Client who is not a consumer and the Administrator shall be settled under Polish jurisdiction by the court competent in respect of the Administrator’s registered office.
6. The Administrator does not use any code of good practices as defined by the Act dated 23 August 2007 on preventing unfair market practices.

INSTRUCTIONS CONCERNING WITHDRAWAL FROM THE CONTRACT

Right to withdraw from the contract

You are entitled to withdraw from this contract within 14 days without giving any reason whatsoever. Time-limit for withdrawal from the contract shall expire after 14 days from the day when you came in possession of an object, or a third party other than the carrier and indicated by you came into possession of such an object. In order to exercise the right to withdraw from the contract, you are obliged to inform Power Canvas sp. z o. o., ul. Zabłocie 39, 30-701 Kraków, e-mail: help@powercanvas.com on your decision to withdraw from the contract by way of unequivocal declaration (for example, a letter sent by post or e-mail). You may use the sample contract withdrawal form, however this is not obligatory. In order to observe the time-limit for withdrawal from the contract, it is sufficient that you send information on exercising of your right to withdraw from the contract before expiration of such a time-limit. You are not entitled to withdraw from the contract, if the Goods have been manufactured pursuant to your specification, according to your personalization of Goods.

Effects of withdrawal from the contract

In case of withdrawal from this contract, we shall reimburse to you any and all effected payments, including the costs of delivery of objects (except for any additional costs resulting from the method of delivery you selected, other than the cheapest, regular method of delivery offered by us), without delay, and in any case, not later than 14 days from the day when we were informed of your decision to exercise your right to withdraw from this contract. Payment will be reimbursed using the same method that you used for the original transaction, unless you clearly agree to a different solution; in any case, you shall not be burdened with any fees in connection with such a reimbursement. We may suspend reimbursement of payments until the moment of receipt of the objects back or until delivery of evidence of sending them back, whichever occurs first. Please, send back the object to us or deliver it to us personally without delay, and in any case not later than within 14 days from the date when you informed us of withdrawal from the contract. The time-limit shall be considered as observed, if you send back the object to us before the lapse of 14 days. You are obliged to cover the direct costs of object return. You shall be liable only for decrease in the value of an object as a result of using it in a way other than necessary to determine the character, features and operation of such an object.

Download the withdrawal form